CONTACT
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Response time
We reply within 24 hours
Need a quick answer? Message us directly on Instagram for simple questions.
FAQ
Frequently asked questions
What is the delivery time?
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Our awards are made to order. Allow 5 to 7 business days for production and 2 to 4 days for delivery.
Can I personalise my award?
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Absolutely! Every award is personalised with your cover art, artist name and stream count.
What payment methods do you accept?
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We accept Visa, Mastercard, PayPal and Apple Pay through our secure platform.
Do you ship internationally?
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Yes, we ship worldwide.
Do you offer rates for labels?
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Yes! Contact us for bulk orders or partnerships with your label.
What is the return policy?
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Since every award is personalised, returns are not possible. However, if there is a manufacturing defect, we will replace your award free of charge.